Hevaan Jeyandran
Wednesday, July 12, 2023
Thursday, July 6, 2023
Experience
Embracing the Basics
Throughout my journey in the hospitality industry, I have had the opportunity to gain valuable experience in various facets of this dynamic field. My initial foray into hospitality began with a basic yet essential role, allowing me to understand the fundamental principles that underpin exceptional guest service.
Starting at the entry level, I was exposed to the front-line operations of a hotel. Whether it was assisting guests at the reception desk, providing information about local attractions, or ensuring their comfort during their stay, I quickly learned that every interaction was an opportunity to create a memorable experience.
The beauty of this basic experience was in its simplicity. I discovered that hospitality is not just about delivering a service but about building meaningful connections. A warm smile, attentive listening, and a genuine desire to anticipate and exceed guest expectations became the cornerstone of my approach.
Working in a fast-paced environment, I also learned the importance of effective communication and teamwork. Collaborating with colleagues from various departments allowed me to witness the intricate coordination required to deliver seamless service. From housekeeping to food and beverage, each department played a vital role in creating a cohesive guest experience.
Furthermore, I gained an appreciation for attention to detail. From ensuring rooms were meticulously prepared to coordinating personalized amenities, I realized that every small gesture contributed to the overall guest satisfaction. This experience taught me the importance of being thorough and proactive in meeting the diverse needs of guests.
While my basic experience may have been an entry point into the industry, it laid a strong foundation for my future growth. It instilled in me a deep appreciation for the principles of hospitality, emphasizing the significance of personalized care, effective communication, and teamwork.
Moreover, my time in this role has ignited a passion within me to continuously strive for excellence in the field of hospitality. It has inspired me to pursue further education and explore opportunities to expand my skill set and take on more significant responsibilities.
In conclusion, my initial experience in hospitality has been a formative and invaluable journey. It has taught me the importance of embracing the basics and mastering the fundamental principles that drive exceptional guest service. This experience has not only shaped my understanding of the industry but has also fueled my determination to contribute positively to the ever-evolving world of hospitality.
Education
From Batticaloa to SLITHM Colombo
Hello, everyone! My name is Hevaan Jeyandran alias Habish, and I am thrilled to share my educational journey with you. Originally hailing from the beautiful city of Batticaloa, my pursuit of knowledge and passion for the hospitality industry led me to the prestigious Sri Lanka Institute of Tourism & Hotel Management (SLITHM) in Colombo.
My educational journey began in Batticaloa, where I completed my schooling. Growing up in a culturally rich and diverse city, I was exposed to the wonders of hospitality at a young age. The warmth and hospitality extended by the people of Batticaloa inspired me to delve deeper into the world of hotels and tourism.
With dreams of pursuing a career in the hospitality industry, I made the decision to join SLITHM in Colombo. Known for its exceptional reputation and comprehensive curriculum, SLITHM became the perfect choice for me to enhance my knowledge and skills in this field. The institute's dedication to excellence and its commitment to producing well-rounded professionals made it an ideal destination for aspiring hospitality enthusiasts like myself.
Stepping into SLITHM was like entering a whole new world. The vibrant campus, state-of-the-art facilities, and a diverse community of students and faculty instantly made me feel welcome and motivated. The journey began with a holistic approach to education, incorporating both theoretical and practical elements. This balanced approach ensured that we not only gained a strong foundation in hospitality management but also had ample opportunities to apply our learning in real-world scenarios.
As I embarked on this educational voyage, I quickly realized the immense value of SLITHM's faculty. Our lecturers are not only highly knowledgeable in their respective fields but also bring with them years of industry experience. Their expertise and practical insights have been invaluable in shaping my understanding of the hospitality industry and preparing me for the challenges that lie ahead.
Being a student at SLITHM has not only broadened my academic horizons but has also provided numerous opportunities for personal growth. The institute encourages us to participate in extracurricular activities, industry events, and competitions. These experiences have allowed me to develop crucial skills such as teamwork, leadership, and problem-solving, which are indispensable in the dynamic world of hospitality.
Transitioning from Batticaloa to Colombo was an exciting and transformative experience for me. The bustling capital city offers a vibrant atmosphere, bustling with opportunities for growth and exploration. Living in Colombo has not only exposed me to diverse cultures and cuisines but has also allowed me to witness firsthand the thriving hospitality landscape that this city offers.
In conclusion, my educational journey from Batticaloa to SLITHM Colombo has been nothing short of extraordinary. The knowledge, skills, and experiences gained at SLITHM have prepared me to excel in the hospitality industry and pursue my dreams with confidence. I am grateful for the opportunity to be a part of this esteemed institution, and I look forward to the exciting adventures that lie ahead in my pursuit of a successful career in hospitality.
Contact
Wednesday, July 5, 2023
SLITHM Life
A Journey of Hospitality Excellence